Обязанности Требования Условия

Lead Project Manager Remote (Advantage for candidates with advanced knowledge of Spanish/Portuguese) Responsibilities: - Lead and oversee the end-to-end implementation of DISPL's solutions for B2B clients and partners. - Develop, refine, and streamline implementation processes to ensure smooth onboarding and product integration. - Create and manage project timelines, working closely with clients, internal teams, and partners to ensure on-time delivery. - Develop standard operating procedures (SOPs), manuals, and guidelines (with Support & Customer Success teams) for both internal teams and external partners. - Automate key aspects of the product implementation process to improve efficiency and scalability. - Design training materials and guides for DISPL Academy to empower clients and partners to implement and scale the product independently. - Collaborate with the product and support teams to identify opportunities for improvement in the client experience. - Establish metrics and KPIs to track the success of implementations and ensure continuous improvement. Process Development: - Build internal workflows for project execution, including cross-functional collaboration with sales, support, and product teams. - Define and document best practices for efficient project management and client onboarding. - Lead initiatives to automate manual processes, reducing implementation time and improving consistency across projects. - Ensure that all team members have clear instructions, guidelines, and tools to execute their roles effectively. Client Empowerment: - Design scalable training programs and educational content to enable clients and partners to self-implement and manage the product. - Develop certification and support frameworks that can be leveraged by clients to train their own teams. - Lead client and partner workshops, webinars, and training sessions as needed. Required Skills and Experience: - Languages: Fluent English and Russian – required; advanced Spanish/Portuguese is an advantage. - Working time zone: CET + 1(2) hours - 5+ years of experience in project management, ideally in SaaS, B2B, or technology implementation. - Proven track record of leading large-scale client implementations and process development. - Strong understanding of project management methodologies (Agile, Waterfall, etc.) and experience with automation tools. - Ability to manage multiple projects simultaneously and lead cross-functional teams to successful outcomes. - Excellent communication and organizational skills, with a focus on developing clear and actionable documentation. - Experience in developing training and educational materials. - Familiarity with CRM systems, project management tools (e.g., Jira), and automation platforms. What We Offer: - Remote work or flexible office attendance in Limassol, Cyprus. - Competitive salary with performance-based bonuses. - Opportunity to lead critical initiatives in a rapidly growing, innovative company. - Work equipment provided, travel expenses, and all necessary software. - Growth and leadership opportunities as part of a dynamic team. More information: https://displ.com/careers/lead-project-manager